Protecting your drivers from ‘Crash for cash’ fraud – part 2

Chris Woods Blog

Help Your Drivers Avoid falling victim

The following information from the AA can prove to be crucial and is ideal to be communicated to drivers at tool box talks or pinned to notice boards or handed out with pay slips:

  • Look well ahead trying to anticipate possible hazards at all times
  • Allow plenty of space to the car in front at all times but particularly at junctions and pedestrian crossings
  • Be particularly wary of a vehicle in front driving erratically or slowing down for no apparent reason
  • If you suspect that the brake lights may not be working on the car in front keep well out of their way
  • Never assume that flashing headlights is a signal inviting you to proceed. Use your own judgement and proceed carefully (Highway code rule 111)
  • Do not assume, when waiting at a junction that a vehicle coming from the right and signalling left will actually turn. Wait and make sure (Highway Code rule 170)

Head2Head Smash

If you think you’ve been a victim

If you’ve been involved in a collision that you suspect may have been deliberately induced:

  • Don’t admit liability for anything at the scene
  • It is best not to challenge the other driver directly with your suspicions
  • Take written notes – what happened, descriptions of the other driver and any passengers, what’s said etc.
  • Take as many photographs as possible – discreetly if you can
  • the general scene
  • the damage to both vehicles
  • the inside of the other vehicle showing the number of occupants – a picture proving there weren’t lots of people in the car reduces the potential for fraudulent injury claims
  • Insist on calling the police (the fraudster may well back off) and tell them of your suspicions when you do so
  • Check for independent witnesses – but be aware that gangs can plant witnesses as part of the scam
  • Report the incident to your insurer as soon as possible, and tell them about your suspicions
  • Report the incident to the Insurance Fraud Bureau’s “Cheatline” on 0800 422 0421, or on their website

Example Footage

Take a look at the following footage caught on a RoadHawk Dashcam. A lorry driver was going about his daily business when the car in front suddenly brakes causing him to collide in to the back of him. On later inspection the insurance company involved deemed the video to be suspect and handed it over to the Police. After a long investigation the police have busted a huge ‘Crash for Cash’ ring involving over 120 incidents in the last year, possibly totalling more than £3m of insurance fraud. This clearly demonstrates the advantages of having a RoadHawk forward facing dash cam in your vehicle.


  Police believe this to be a ‘decoy rear end shunt’ with two cars involved. Watch the video carefully. When the lorry driver pulls in to the left hand lane the Mercedes closes the gap between itself and the car in front. The VW Golf makes a sudden turn causing the Merc to brake hard. The Golf is used as a decoy to give the Mercedes the excuse of having to stop quickly.

Protecting your drivers

All of our RoadHawk cameras are available on our exclusive rental programme which allows for simple implementation without any large capital outlay. Protect your drivers from as little as 17 pence per day and as our RoadHawk Dashcams are recognised by more insurers than any other camera provider, you may even get help towards funding them or through lower insurance premiums.

RoadHawk Dashcam